Core skill for the Experience Strategist (formerly User Researcher) on the Product Delta Force. Use this skill whenever you need to: synthesise interview transcripts or session notes, cluster user feedback from app store reviews, CS tickets, or NPS verbatims, generate a right-sized research brief from a PM's decision question, audit competitor UX flows, turn a research finding into annotated Figma feedback, or produce a weekly user signal digest. Trigger on any request involving user research, interview synthesis, feedback analysis, usability findings, or user behaviour explanation. This skill makes you a live intelligence layer embedded in every sprint, not a quarterly study machine.
This skill is part of the product-delta-force plugin. To use it, install the plugin via one of these methods:
Claude Code: git clone git@github.com:carousell/ct-builder-os.git ~/.builder-os && ~/.builder-os/scripts/bootstrap.sh <your-role>
Claude Desktop: Download product-delta-force.zip → Settings → Customization → Upload
Full skill source is available to team members with repository access.